Privacy Policy

1. Introduction

Welcome to Automated Seating. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

• Name and email address
• Account credentials
• Billing information (processed securely through Stripe)
• Event and guest information you provide

2.2 Usage Data

We automatically collect certain information when you use our service:

• Browser type and version
• Pages visited and time spent
• Click patterns and feature usage
• Device information and IP address

3. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process your transactions
• Send you updates and marketing communications (with your consent)
• Improve our service and develop new features
• Comply with legal obligations

4. Analytics and Cookies

We use analytics tools to understand how our service is used and improve user experience:

4.1 PostHog

We use PostHog for product analytics. PostHog helps us understand user behavior and improve our service. For more information, see PostHog's Privacy Policy.

4.2 Vercel Analytics

We use Vercel Analytics and Speed Insights for anonymous performance monitoring. These tools do not collect personal information or use cookies, and therefore do not require consent. For more information, see Vercel's Privacy Policy.

4.3 Cookies

We use cookies to:

• Remember your preferences and settings
• Authenticate your sessions
• Analyze usage patterns (with your consent)

For EU users, we request explicit consent before setting analytics cookies.

5. Data Sharing and Third Parties

We do not sell your personal information. We may share your data with:

• Service Providers: Stripe for payments, Supabase for data storage
• Analytics Providers: PostHog (with your consent) and Vercel Analytics (anonymous, no consent required)
• Legal Requirements: When required by law or to protect our rights

6. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Portability: Receive your data in a portable format
• Objection: Object to processing of your data
• Restriction: Request limited processing of your data
• Withdraw Consent: Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure payment processing through Stripe

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us at:

Email: privacy@automatedseating.com
Or use our contact form.